Below are a range of teaching materials that relate to ecotourism concepts, tourism business training etc.
Eco Tourism - An introduction An introduction to the concepts behind eco-tourism
Being a Host a simple presentation designed to help Tibetan guesthouse owners and homestay hosts prepare for foreign guests.
Customer Service - Lessons for Guides An in-depth look at customer service, why it's important, and how to acheive good service.
Customer Service presentation A breakdown of customer service skills, what clients want, and what not to do.
Customer Service - Checklist A point form checklist to help guides deliver quality customer service
Leave No Trace A presentation illustrating the natural beauty of Tibet, and the importance of developing effective waste management plans. Several site examples included.